Frequently Asked Questions

WHERE CAN I BUY LALA + MO PRODUCTS?

Our products are available on lalaandmo.com. For non-USA customers, you can find our stockists HERE.

DO YOU HAVE SALES?

We don’t do traditional discounting (like % off) because we want our community to feel confident purchasing any time of the year.

However, we do love celebrating special occasions! You can expect bundles during key events (Eid al-Fitr and Eid al-Adha).

The best way to stay informed is to join our email list—we always give our subscribers an exclusive preview of upcoming bundles before they’re available.

If you have any questions, feel free to email us at info@lalaandmo.com!

HOW DO I CHECK MY ORDER STATUS?

We know how exciting it is to wait for your order! Once you place your order, you’ll receive an email confirmation. When your order ships, you’ll get another email with tracking details.

You can also check your order status anytime by logging into your account and clicking on Order History.

HOW DO I RETURN OR EXCHANGE MY PRODUCT?

To return or exchange your product, you have 14 days after delivery to notify us that you would like to make a return or exchange. Please contact us with your name, order number, and reason for return (optional). From there, we'll provide you with a return authorization form. Return shipping is the responsibility of the customer and $7.99 will be deducted from the return to account for outbound shipping.